Terms and conditions

Terms and Conditions

Last updated: 1.11.2025

Welcome to villamiri.com (“Website”). Please read these Terms and Conditions carefully before using our Website or booking accommodation with ZELJKO INFORMATIKA d.o.o. (“we”, “our”, “us”).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, you should not use our Website or services.

 

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1. General Information

The Website is operated by:
ZELJKO INFORMATIKA d.o.o
Address: Ivana Matetić Ronjgova 113, Zagreb
Email: drazen.zeljko@zeljko.hr
Phone: +385 1 3692066

These Terms apply to all visitors, users, and customers.

 

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2. Services Provided

We provide accommodation services, specifically villa rentals as listed on this Website.

Information, descriptions, prices, and availability displayed on the Website are provided to the best of our ability and are subject to change.

 

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3. Booking and Payments

Bookings can be made directly through our Website or via third-party platforms (e.g., Booking.com, Airbnb).

To confirm a booking, you may be required to provide personal details and payment information.

Prices are displayed in EUR and include applicable VAT unless stated otherwise.

• We reserve the right to refuse or cancel any booking in case of payment issues, fraudulent activity, or unavailability.

 

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4. Cancellations and Refunds

• Cancellation policies may vary depending on the property or season. The applicable cancellation terms will be clearly stated at the time of booking.

• Refunds, where applicable, will be processed using the same payment method used for the booking.

• We are not responsible for delays in refunds caused by payment providers or banks.

 

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5. Guest Responsibilities

Guests agree to:

• Use the property in a responsible manner.

• Follow house rules provided before or during their stay.

• Not engage in unlawful activities or disturb neighbors.

• Cover any damages caused during their stay.

Failure to comply may result in additional charges or termination of stay without refund.

 

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6. Liability Disclaimer

• We make every effort to ensure accurate information on our Website. However, errors may occur, and we do not guarantee that all details are free of mistakes.

• We are not liable for:

  • Interruptions of service due to force majeure (natural disasters, strikes, pandemics, etc.).

  • Losses or damages arising from the use of our Website or services unless caused by our gross negligence.

  • Third-party services (payment providers, booking platforms, transport, etc.).

 

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7. Intellectual Property

• All content on this Website, including text, images, logos, and designs, is the intellectual property of ZELJKO INFORMATIKA d.o.o unless otherwise stated.

• You may not reproduce, distribute, or use our content without prior written consent.

 

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8. Privacy and Data Protection

Our handling of personal data is governed by our Privacy Policy. By using our Website, you consent to such processing.

 

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9. Changes to Terms

We may update these Terms at any time. Any changes will be posted on this page with the updated date. Continued use of our Website constitutes acceptance of the updated Terms.

 

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10. Governing Law and Jurisdiction

• These Terms are governed by the laws of Croatia and applicable European Union regulations.

• Any disputes will be subject to the jurisdiction of the courts of ZELJKO INFORMATIKA d.o.o, Croatia.

 

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11. Contact Information

For questions regarding these Terms, please contact us:

ZELJKO INFORMATIKA d.o.o
Email: drazen.zeljko@zeljko.hr
Phone: +385 1 3692066