Privacy Policy
Last updated: [Insert Date]
This Privacy Policy explains how {Company Name} (“we”, “our”, “us”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws in Croatia.
By using our website {Website URL}, you agree to the terms of this Privacy Policy.
1. Data Controller
The data controller responsible for your personal data is:
{Company Name}
Address: {Company Address}
Email: {Email Address}
Phone: {Phone Number}
2. Data We Collect
We may collect and process the following personal data:
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Information you provide in our contact forms (name, email, phone number, address, booking details, and any other details you choose to share).
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Technical data such as IP address, browser type, device information, and cookies.
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Data related to your interactions with our website for analytics and improvement purposes.
We do not knowingly collect data from individuals under the age of 16.
3. Purpose of Processing
We use your personal data for the following purposes:
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To provide and manage our services (e.g., villa booking and communication).
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To respond to inquiries and customer support requests.
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To improve our website and user experience through analytics.
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To send occasional marketing promotions, discounts, or offers related to our villas.
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To comply with legal obligations.
4. Sharing of Data
We may share your personal data with carefully selected third parties only when necessary to provide our services or improve our website. These may include:
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Hosting providers and IT service providers.
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Analytics and cookie providers (such as Google Analytics).
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Marketing or email newsletter platforms.
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Booking or payment service providers.
All third parties are required to protect your data in accordance with GDPR.
5. Cookies and Tracking Technologies
Our website uses cookies to improve user experience, analyze traffic, and provide personalized content.
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Essential cookies are necessary for website functionality.
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Analytics cookies help us understand how visitors use our site.
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You can control or disable cookies through your browser settings.
A detailed explanation of our cookie use can be found in our [Cookie Policy / Cookie Banner].
6. Data Storage and Retention
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Your personal data is stored on secure servers located in the EU.
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We retain personal data only as long as necessary for the purposes stated above.
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Data collected for marketing purposes (e.g., promotions, sales notifications) will be kept until you withdraw your consent or request deletion.
7. Security of Your Data
We implement appropriate technical and organizational measures to ensure the protection of your personal data against unauthorized access, loss, or misuse.
8. Your Rights
Under GDPR, you have the right to:
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Access your personal data.
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Correct or update inaccurate information.
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Request deletion of your data (“right to be forgotten”).
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Restrict or object to processing.
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Withdraw consent at any time (e.g., unsubscribe from marketing).
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Request data portability.
To exercise these rights, please contact us at {Email Address}.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
{Company Name}
Email: {Email Address}
Phone: {Phone Number}
If you believe your data rights have been violated, you also have the right to file a complaint with the Croatian Personal Data Protection Agency (AZOP).
